Thursday, September 15, 2005

What to make of the MSM's "angry" response to Katrina

CNNMSM news reporters are still showing high levels of concern and even anger in their coverage of the Katrina aftermath in New Orleans, as NYU professor and media critic Jay Rosen points out in his PressThink weblog (where he points to key pieces by Matt Wells of the BBC, Alessandra Stanley of the NYT, Howard Kurtz of the Washington Post, and Gal Beckerman at CJR Daily). But, he wonders, is it right for journalists to "get angry" and show their anger and frustration so clearly on air. Rosen thinks not--at least not all the time. As Rosen argues in his opening:
    Spine is always good, rage is sometimes needed, and empathy can often reveal the story. But there's no substitute for being able to think. What is the difference between a “blame game” and real accountability? If you’ve never really thought it about it, your outrage can easily misfire.

This continuing anger is something that is causing concern in some quarters of the media. Although right and left were initially unified in their criticism of the federal government's response to Katrina, there are signs that conservative media commentators are growing restless over the media's emboldened (and angry?) stance. President Bush's statement that he will "take responsibility" for errors by the federal government seems to have caused more heartache among at least some of those on the right of the media spectrum. Stephen Spruiell, media correspondent for the conservative National Review, points to examples of what he calls bias by CBSNews and CNN in that journal's Media Blog. Sprueill seems to be particularly concerned with CNN president Jon Klein's statement that CNN will take a "more muscular" approach to covering political news. Perhaps Klein is emboldened by the apparently widespread public support for CNN's Katrina coverage. Anyway, here's Sprueill's response:
    There's nothing wrong with being aggressive — or even "muscular", whatever that means — about getting answers from both sides, which Klein says will continue to characterize CNN reporting. Last week I noted several instances in which CNN anchors were tough on Democrats. But I also noted a few in which CNN went beyond the boundaries in order to make their coverage more "accusatory" than "aggressive". For one, Aaron Brown really twisted a Bush quote to make him sound out-of-touch. For another, CNN apparently coached a guest to "get angry" (although CNN denied it).

Sprueill then refers Klein (if he's reading this) to the Jay Rosen piece mentioned above. Sprueill argues that "News organizations don't need to be 'more aggressive' — especially when there's a state of confusion and no one has all the facts. Then you just get a bunch of people yelling at each other. They need to be more intelligent — putting the accusations aside and patiently but relentlessly gathering facts."

This is an interesting debate, and one that'll surely go on and on, given the scale of the Katrina story (not to mention the ongoing war in Iraq). If you follow the contention that the news media are finally doing their job and showing some backbone in critically covering the actions of those in power, and that this represents some sort of paradigm shift in media-government relations, can that new emboldened stance be articulated consistently to the public through professional journalistic values, or is it only to be expressed through anger? Can you have some appropriate balance between the two? What is that balance anyway, and can the news media maintain it over time . . . or not?

7 Comments:

Anonymous Anonymous said...

The connections between media and government are present; it is known that some media support Democrats while others support Republicans. But when their opinions come into the public eye as aggressive remarks or attacks on the government, it reaches the boundaries of professional journalism. Objectivity should be present in the news and while passion is important, anger presents opinion. Accusations, like those associated with Hurricane Katrina, are not appropriate in the media unless they are met with attributions. Even if attributed accusations are being reported, it is not the job of the broadcaster to convey these reports in an aggressive or angry tone. Moreover, the tone should not be carried over into interviews which I have seen occur on stations such as CNN, where the interviewee was provoked to anger by the aggressive nature of the reporter. Journalistic values are the key here, not the values of the media corporations. Journalism is not supposed to convey any bias, which includes pointing fingers or expressing one's personal opinion, i.e. anger, on the air. An appropriate balance between reporting the news and taking a stance (as many media are accustomed to) could be made as long as information is reported factually and without overtones. When the public receives the media's message as angry or aggressive, it is clear that bias reporting is present. The audience should not be able to detect the stance of the media (although it is clearly there).

9/15/2005 6:43 PM  
Anonymous Anonymous said...

I predict that the “anger” response that occurred after Katrina in the news media will subside for the most part. There will be those in the various media formats that picture it as the “new and improved” way to garner ratings/audiences—they will run with it till they are embarrassed by their peers or their own recognition of it as a tool of only divisive ends, will make them discontinue its use. Let us hope that the renewed approach to questioning real accountability in all matters that concern the American public once again becomes the norm. The reaction to the disaster was a wake-up call to the professionals in the media world that may have finally come to grips with the status quo.

DJ Smith

9/16/2005 3:26 PM  
Anonymous Anonymous said...

I don't like the idea that the new anchors are being angry about this story. I like when reporters get really into their stories, and are passionate about presenting them, but what if the line is crossed when an anchor gets so passionate that he/she starts preaching? Obviously the difference between facts and opinion is so important in a story like Hurricane Katrina. I would rather have a calm news anchor tell me the facts and then cut to an interview with some crazy person screaming, rather than a crazy screaming news anchor.

Anna Crowley

9/18/2005 9:31 AM  
Anonymous Anonymous said...

While it is unfortunate that some of the media has taken such an angry bias to covering hurricane Katrina, the american people might be to blame for it. As much as I would like to say reporters are being irrational and putting too much emotion into their work, we (or at least some of us) are feeding directly into it. The rest of the nation is struggling to accept the reality of the destruction and one of the ways to come to terms with this is to see the anger on the news. America loves emotion and anger is the emotion we have chosen for this tragedy. I do not think the media is entirely to blame for this, but obviously they could have toned it down.
Fortunately I think the emotions of Katrina are dying down now. As the death toll and the water level lowers and people are starting new lives, the focus will hopefully continue to be on progress and not on irrational emotions.

- colleen keltz

9/18/2005 3:14 PM  
Anonymous Anonymous said...

It is my opinion that the news is there to be a unbiased party delivering the facts so that the public can decide for themselves how to feel and respond. Of course emotions is natural in humans and is hard to control one hundred percent of the time. However, it is a newscasters job to not let their emotions effect the facts, therefore, I think it is inappropriate for MSM reporters to show anger in thier reports.

-Stephanie Zopp

9/18/2005 3:19 PM  
Anonymous Anonymous said...

I do not really think it is any surprise that the media is showing anger in their reporting, I think this is the way news has been moving in the recent years. While news was created to be unbiased with the way stations are run now there are going to be outburst of emotion. Stations do not hide what their bias is, so why would be assume that their news casts would not show those same feelings. After saying all that, I can say that I think it is a shame that this is how news works now. But honestly I do not think there is a balance that can be found in this medium and this time.
Jess Thorne

9/18/2005 9:17 PM  
Anonymous Anonymous said...

I personally do not stand behind the use of "aggressive" reporting especially on TV news. I believe the recent reintroduction of such techniques following Hurricane Katrina has much more to do with increasing the entertainment value of such broadcasts rather than really providing the public with important information. While I am not accusing the American public of tuning into such reports for the purpose of providing themselves with entertainment, the reality is that we have an attraction to what provides us with a greatest visual and audial stimulus. A reporter reaming into a government official for their poor planning or decision making is much more likely to draw viewers than one where the interviewer holds a civil conversation with an official about what went wrong and how such problems might be corrected in the future. I feel that in era of incresing concern over who gets the best ratings, it is no coincidence that incidents of such "aggressive reporting" have been largely confined to cable TV news. CNN and Fox news have, I think, happened upon an opportunity to draw viewers with the government's (admitted) failures. While I do think there is room in journalism for a stern stance when conducting interviews and addressing issues, I think this so called "anger" is just a ratings war tactic that is convenient for use in the current situation, and will die down in the future when news from the Gulf region slows.

-Jacob Kriss

9/18/2005 11:32 PM  

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